Gold Coast Rapid Transit – Southport Roadworks
Situated in the heart of the Gold Coast’s medical, tourism and commercial precincts, the $42m Southport Roadworks project has given Seymour Whyte the opportunity to build on its reputation for delivering highly complex civil infrastructure works in dense urban environments, where traffic management, and community and stakeholder engagement presented significant challenges for the project team.
An early works package for the Gold Coast Rapid Transit, (GCRT), the project has involved road widening and utility relocation to prepare a section of the corridor for construction of light rail tracks and stations. With construction adjacent to the Gold Coast’s main hospital, several schools, businesses and homes the Southport Roadworks has received significant ongoing community and media attention.
Seymour Whyte and the GCRT project team developed an integrated traffic management and communications strategy. Proactive communication with the community has enabled the team to identify early on, any stakeholder impacts of upcoming traffic changes and construction works, therefore ensuring timely distribution of communications materials.
Effective Community and Stakeholder Management:
Seymour Whyte Constructions’ Community Relations team liaised with and provided project information to over 2,000 stakeholders on a regular basis.
To date, the team has managed a total of 815 stakeholder calls or requests for information and conducted a total of 1,103 separate community engagement activities to inform community members about works. These activities included doorknock visits, letterbox drops, phone calls, letters, emails, and meetings with affected residents and businesses. When surveyed about the roadworks, 88% of directly affected business owners and residents reported that they were satisfied with the project’s engagement efforts and initiatives to reduce construction impacts.
Building our reputation in the region for future works:
Despite the wettest season on record with three metres of water on the site in the last year, the project team kept to the original schedule and budget even as the client increased scope. This performance has secured Seymour Whyte’s reputation as a reliable choice of contractor on the Gold Coast, positioning the company well for winning future works/road upgrades in the region.
For further information and current updates, visit the Gold Coast Rapid Transit website: http://goldcoastrapidtransit.qld.gov.au/
Gold Coast Rapid Transit – Southport Roadworks
Situated in the heart of the Gold Coast’s medical, tourism and commercial precincts, the $42m Southport Roadworks project has given Seymour Whyte the opportunity to build on its reputation for delivering highly complex civil infrastructure works in dense urban environments, where traffic management, and community and stakeholder engagement presented significant challenges for the project team.
An early works package for the Gold Coast Rapid Transit, (GCRT), the project has involved road widening and utility relocation to prepare a section of the corridor for construction of light rail tracks and stations. With construction adjacent to the Gold Coast’s main hospital, several schools, businesses and homes the Southport Roadworks has received significant ongoing community and media attention.
Seymour Whyte and the GCRT project team developed an integrated traffic management and communications strategy. Proactive communication with the community has enabled the team to identify early on, any stakeholder impacts of upcoming traffic changes and construction works, therefore ensuring timely distribution of communications materials.
Effective Community and Stakeholder Management:
Seymour Whyte Constructions’ Community Relations team liaised with and provided project information to over 2,000 stakeholders on a regular basis.
To date, the team has managed a total of 815 stakeholder calls or requests for information and conducted a total of 1,103 separate community engagement activities to inform community members about works. These activities included doorknock visits, letterbox drops, phone calls, letters, emails, and meetings with affected residents and businesses. When surveyed about the roadworks, 88% of directly affected business owners and residents reported that they were satisfied with the project’s engagement efforts and initiatives to reduce construction impacts.
Building our reputation in the region for future works:
Despite the wettest season on record with three metres of water on the site in the last year, the project team kept to the original schedule and budget even as the client increased scope. This performance has secured Seymour Whyte’s reputation as a reliable choice of contractor on the Gold Coast, positioning the company well for winning future works/road upgrades in the region.
For further information and current updates, visit the Gold Coast Rapid Transit website: http://goldcoastrapidtransit.qld.gov.au/